Pricing & Availability
Where do your suites come from?
On SuiteHop, suites can only be listed by Verified Listing Partners. Our listing partners carefully vetted and we build direct relationships with each one to reliably ensure every suite order verified and available for sale.
Are Sugar Bowl suite prices negotable?
As an online marketplace we do not set the prices for each event. Live listings are priced by the listing partners and are NOT available for negotiation. There are no service fees and shipping is always included for free We can not negotiate suite prices for any events.
Why should I book my Sugar Bowl Suite with SuiteHop?
SuiteHop's team of suite event experts are dedicated to helping you navigate the nuances of purchasing a suite for the College Football Playoff Semifinals. From identifying the location that best suites your needs and budget, to assisting with placing the catering order, you will receive white glove attention throughout your entire suite event experience.
Why can’t I see the exact location of the suite?
Every listing you see on SuiteHop.com is for a specific suite. For the sake of the privacy of our sellers, we’ve created a “zone” system that place suites of similar quality and location into groupings of approximate locations on our map. This provides a good understanding of what view you can expect from your suite booking. After you've made your purchase you'll receive full details about the exact suite number.
Access, Bringing Guests, & Day-Of-Event Planning
Can I bring people into the suite that do not have suite tickets?
Only guests with suite tickets are permitted to enter your suite. Venues monitor the capacity of the suites very closely, and inviting guests into the suite without a suite ticket is strictly prohibited.
Do kids need tickets to get in?
At most venues, infants two and under are free! All children 3 and older require a ticket.
How early can I get into the suite, and how long after the event is over can we stay?
Each venue differs, but most suites open when the gates to the event open. Generally speaking, you will be able to stay in your suite for 1 hour after the event ends.
Cancellations, Refunds, & Lost Tickets
What happens if my event is cancelled?
We follow the same polices as the venue that is hosting your event. You will receive a full refund for a canceled event that is not rescheduled. For rescheduled events, your tickets are valid for the new date.
This is perticularly important in the case of a rain cancellation at a baseball game. Please refer to local media to determine if your game is immediately rescheduled.
What is your refund policy?
All suite sales are final.
What happens if I lose my tickets?
In most cases lost suite tickets are unable to be replaced. If you are distributing tickets to a group of people in your suite, make sure to note the exact ticket that you give to each person, so that if getting a ticket reprinted is possible, we know which one to reprint.
Suite Ticket Delivery
When can I expect the suite tickets for my event
We will ship suite tickets for your event as soon as possible. On occasion, suite tickets are not released until several days before the event date. Don't worry, we promise we will always get your tickets to you in time for your event.