Mobile Ticketing

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How To Accept a Mobile Ticket Transfer

Step 1:

You will receive an email from the venue/team with the ticket transfer offer.

Step 2:

Click the “Accept Tickets” link in that email.

Step 3:

Log in or create an account (if you don’t already have one).

Step 4:

Agree to the ‘Terms and Conditions’ if necessary.

Step 5:

Click the “Accept” button to accept the tickets. Clicking “Decline” will cancel the offer and transfer the tickets back to the sender.

Step 6a:

SUCCESS! The tickets will now be on your mobile account.

Step 6b:

Don’t forget to download your tickets into your smart phone wallet for easy access on your event day.

NOTE – Mobile tickets CANNOT be printed and must be scanned via a mobile device.

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How to Use Your Mobile Tickets

Step 1:

Sign into your account via your mobile device (Venue/team app or your web browser).

Step 2:

Find and click on your event to view the tickets.

Step 3:

Click “View Barcode” to pull up the ticket’s QR code.¬†Swipe left or right to view different tickets.

Step 4:

Scan QR code at the gate for entry.

NOTE – Barcodes for most events are not made visible until 24 hours prior to the event.

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How To Transfer Your Mobile Tickets to Other Guests

Step 1:

Log into your venue/team ticket account manager.

Step 2:

Select the appropriate event.

Step 3:

Click the “Transfer” button.

Step 4:

Choose the seats you want to transfer and click “Transfer”.

Step 5a:

Enter your recipient’s information and click “Transfer”.

Step 5b:

A transfer confirmation box will pop up, showing you the transfer details.

NOTE – You will receive an email confirming that you have successfully transferred the tickets.

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